Analysing and Visualising NYC 311 complaints

In this blog post we’re going to be looking at what some people might call “big” data. No that doesn’t mean big in the conventional sense, it means big in the sense that the single file dataset is 10 Gb in size, and I wanted to make a “big data” pun.

The data in question is a record of NYC’s 311 complaints since 2010, the 6th most popular dataset on the opendata website. “311” is a complaints hotline in NYC, for those interested in following along or investigating the data themselves, it is freely available from the open data website.

Today we’re going to cover

  • Creating a data source and importing the data
  • First look at the data to determine interesting fields
  • Some basic visualisations of the data.

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