Correlated Alerts in Logscape

computer_problemsIn my experience Correlated Alerts are something the average user doesn’t touch on, either thinking that they don’t need them, or believing (falsely) that setting up a correlated alert is much more difficult than it is. While correlated events can be used on almost any form of data, my personal opinion is that they’re at their best when dealing with data such as audit or webserver logs, but truly they will excel in any environment that makes use of error messages or codes. Today, I’m going to walk you through setting up a correlated alert, just to show how easy it is.

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Lifecycle tracking with TXN in Logscape!

The Problem of Ticket Tracking

online_package_trackingSystems tend to have workflows – where an object or ticket are passed around different systems. As someone responsible for monitoring such a system, I need to be able to keep track of the events to ensure that customers get served and orders processed. My main aim in this example is┬áto track how long it takes to process tickets.

This kind of assumes you already have a Logscape environment running. If you don’t, download it now and get started!

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